Now Enrolling • Dallas + Remote
Your Employees Are Already Using AI. Are They Using It Safely?
AI governance training that turns uncontrolled risk into 40 to 60 percent productivity gains, without compromising client data or creating hollowed out teams.
✓Hands-On Lab Exercises
✓Real MSP Scenarios
✓2 Follow-Up Sessions Included
The Hidden Risks MSPs Face Today
Your technicians are already using AI tools. The question is whether they're using them safely or exposing your clients to serious risks.
Security Risks & Data Leaks
Technicians paste client passwords, network diagrams, and PII directly into ChatGPT. That data trains future models and becomes recoverable.
Accidental LLM Training
Your proprietary runbooks, pricing models, and client configurations feed into AI systems. Competitors might see your methodologies in future outputs.
Hallucinations Causing Outages
AI confidently suggests wrong commands, misconfigurations, or outdated procedures. Technicians trust the output and create production incidents.
Skill Deterioration
Over reliance creates hollowed out teams who can't troubleshoot when AI fails. Juniors never develop critical thinking skills.
Inconsistent Documentation
AI generated docs look professional but contain errors. Quality varies wildly between technicians without standardized prompting.
Unclear ROI & No Governance
Leadership can't measure productivity gains or enforce policies. Shadow AI usage creates compliance and liability exposure.
Augmented Employees, Not Replaced Ones
I train your team to use AI as a force multiplier, maintaining critical skills while capturing measurable productivity gains.
40 to 60%
Productivity Gains
Documented across trained teams
35 to 45%
Faster Resolution
For routine support tickets
5 techs
= 7+ FTE Capacity
With proper AI augmentation
The goal isn't replacing your team. I make every technician 40 to 60 percent more effective while keeping humans firmly in control. Your experienced people stay sharp and your newer hires develop real skills faster. The training gives everyone clear guardrails so they produce better work without cutting corners on quality or safety.
AI Governance Training in 3 Steps
01
Pre Training Alignment (Ai SITREP)
I meet with leadership before the bootcamp to understand your specific workflows, tools, and concerns. Training is customized to your RMM, PSA, and documentation standards.
02
Hands On Bootcamp Training
Full day intensive with interactive labs using your actual tools and workflows. Your team learns by doing, not just watching presentations.
03
Leadership Governance Session
After the technical training, I host a governance session for leadership. I walk through policy frameworks, acceptable use guidelines, and how to measure ROI at your organization.
Full Day Curriculum
8:00 AM to 6:00 PM+ (Dallas or Remote)
8:00 to 10:00 AM
8:00 to 10:00 AM
Introduction to Tools & Safety
- •Safety briefing: what AI can and can't be trusted with
- •Understanding model limitations and failure modes
- •Ethical use guidelines specific to MSP environments
- •Tool walkthrough: Claude, Gemini, and ChatGPT differences
10:00 to 10:30 AM
10:00 to 10:30 AM
Break
10:30 AM to 12:00 PM
10:30 AM to 12:00 PM
Prompt Engineering for MSPs
- •Custom prompting techniques for technical troubleshooting
- •Humanizing AI output for client communication
- •Building reusable prompt templates for your stack
- •Turning in work protocols: review and verification steps
12:00 to 12:30 PM
12:00 to 12:30 PM
Lunch Break
12:30 to 2:30 PM
12:30 to 2:30 PM
Documentation & Human in the Loop Principles
- •Generating clean documentation with AI assistance
- •Human in the loop workflows: when and how to verify
- •Garbage in, garbage out: quality input principles
- •Documentation standards and version control
2:30 to 6:00 PM
2:30 to 6:00 PM
Interactive Labs (Instructor Led)
- •Real world troubleshooting simulations using AI
- •Documentation prompting exercises with your actual templates
- •Ticket triage and escalation workflows
- •Security incident response with AI assistance
6:00 PM+
6:00 PM+
AI Governance Training for Leadership
- •Building your AI governance framework from scratch
- •Acceptable use policy recommendations
- •ROI measurement and tracking approaches
- •Open Q&A forum (all staff invited)
What's Included
Everything your team needs to implement AI safely and effectively
Ai SITREP
Pre and post training alignment meetings with leadership. I understand your environment before training and follow up on implementation after.
30 Day Tool Access
Enterprise access to Google Gemini 3 Pro and Claude Sonnet 4.5 with 1M context. No token limits getting in the way while your team ramps up.
AI Prompting Guidebook
Reference materials customized for MSP workflows, including prompt templates, safety checklists, and troubleshooting guides your team can actually use day to day.
Interactive Labs
Real world MSP troubleshooting scenarios. Your team practices on problems they actually face, not theoretical examples.
2 Followup Sessions
Two 1 hour feedback and collaboration sessions in the 30 days following training. Address real questions as your team implements.
5% AiSec Policy Discount
Receive 5% off custom AI security policy development for 30 days after the course. Formalize what you learned into enforceable policy.
About Your Instructor
Chris Wilson
AI Implementation & Security Specialist
- 28+ years in technology infrastructure and security
- Former healthcare IT infrastructure lead
- AI implementation experience across MSP, healthcare, and finance
- Focus on practical, production ready AI deployment
I'm not here to sell you on AI hype. I've spent my career building systems that actually work in production, and I've seen what happens when technology is deployed without proper training and governance. My goal is simple: help your team capture real productivity gains while avoiding the mistakes that create security incidents and compliance problems.
Team of Experts
For specialized topics, I bring in subject matter experts from my network: security professionals, compliance specialists, and MSP veterans who've seen it all.
Frequently Asked Questions
Ready for AI Governance Training That Actually Works?
Schedule a no cost alignment call to discuss your team's specific needs and receive a customized training proposal.
Questions? Email me directly at[email protected]
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